Policies
So you've purchased your first package of sessions & booked your first appointment (or scheduled your very first mini session) with me, Life Coach Jessi Ely... First of all, let me just say WOOHOO!! I love that journey for you! Now, for the slightly-less-fun part - my cancellation and rebooking policy.
I understand that things come up and sometimes appointment times need to be cancelled or rescheduled. In these circumstances, I do require at least 24 hours notice (provided via email) from the scheduled appointment start time in order to avoid a rebooking fee or forfeiting your prepaid session. This gives me a chance to fill the appointment with someone from my waiting list. Providing less than 24 hours notice will result in a rebooking fee of $50, to be paid by invoice prior to the following appointment. If no notice is given at all ("no-call, no-show"), that will result in the forfeiture of the prepaid session. If any questions regarding this policy arise, please do not hesitate to ask (you can click the button below to shoot me an email with your "Q's" & I'll happily "A" them)! Thank you in advance for your consideration and understanding of this policy.